By the time I needed It was the easiest bank to give a credit line to me. What a mistake. The internet bank is complex and inefficient, just to give an example, to set a recurring payment, they will send you a form and you have to submit by mail to them. Pathetic!...Read more
I didn't like
- Customer service
I asked the bank to explain the terms of my car loan and the GAP insurance I chose by mistake, by asking not apply my payments towards the GAP waiver as I am in the process of cancelling it. Not only the rep pretended to not understand and asked numerously which...Read more
- Try to help you but state they dont have time or staff
I didn't like
- Horrible customer service and extremely long wait times
Huntington Bank - Totally Ridiculous!
Every time I have a Mortgage question the wait is ALWAYS 25 to 60. minutes!!!!! I have waited over an hour before!! Its totally rediculous to wait that long to speak with a customer service rep!!!!!
It's your fault if your account gets hacked. That is a load of crap. These banks are just as corrupted as the hackers. We live in a society now where we can't even make online purchases, without getting hacked. DO NOT TRUST digital money. It is all a scam at the end of...Read more
In the 7 months I have been with them, there have been fraudulent charges the past 4 months. It happened again 2 days ago, 4 different charges in one day. I called the bank no response, I faxed them dispute forms, no response and the bank was going to charge me 4 OD...Read more
The loan with Hunnigton Bank for a 2007 Blazer Bay boat motor and trailer was paid in full in November 2017. The title for the boat was received but the trailer title release notification was supposed to be sent to the Louisiana Motor Vehicle so that a title can be...Read more
My auto loan insurance didn't get changed over immediately but I had no lapse in coverage and there was no claim. Months later, Huntington is billing me for coverage and interest and there was never a month that I DID NOT have auto insurance. My insurance company has...Read more
The customer service woman could not answer my question, and instead of referring me to someone who could she just told me “i don’t know.” If you hate working in customer service then find a different job. This phone call put me in a bad mood at the start of my day. I...Read more
I just realized why I have been overdrawn and having problems keeping mybaccount positive. The same store for the past year have been double charging me and I have to get my money back on my own. I am a Marine corp vet on disability, which means I am on a fixed income....Read more
First Merit offered GREAT online banking before their merger with Huntington. First Merit Online Banking Reports could be printed or downloaded in their entirety by the user, New Reports could be created by the user, bank transfers were fast as well as uncomplicated,...Read more
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