Huntington Bank

Huntington has strange policies that they implement whenever they feel like it with no warning and no disclosure as to the reasons why. Holds on checks, freezing and "revoking" your online banking, no phone support.

If they do something to you to make your life more difficult - which they will - they do not acknowledge the inconvenience. You cannot have them fix anything over the phone, you will be commanded to a branch, where they are aloof and rude and take their sweet slow time "helping" you. Do not open an account with them, you will be miserable dealing with Huntington. I have had them arbitrarily block my access to my account for the last time.

Customer for two year, no overdrafts, no issues caused by me, good balance, and treated like garbage by their policies and employees. Horrible bank.

This scheduled online maintenance for every Saturday night on the app is so frustrating its not even funny. Not only can I not access my accounts for roughly 12 hours every Saturday night, but I also cant get ahold of their supposed 24/7 customer service support line due to scheduled maintenance.

You guys seriously need to have maintenance done on the app EVERY SATURDAY NIGHT?! I cant transfer money between my own two accounts!! Ill be switching to a different bank very soon. Huntington has the worst customer service availability, and to not have access to my own accounts is just unacceptable.

And at least other banks offer some kind of welcome bonus for opening an account with them Huntington? Nothing that Ive seen.

Worst bank Ive ever dealt with. Ally or chase have to be better

I had a charge to my account for $14.95 for a subscription renewal that I did not authorize. I called Huntington Bank and disputed the charge.

The customer service representative told me she was going to close my debit card. I told her I did not want my card closed, that I had my son's tuition payments and other automatic payments coming out at the beginning of the week. I explained I needed to take care of all the auto payments before my card was closed. She assured me my card would not be closed and, I reconfirmed this with her.

Of course, my card was closed, payments bounced out and when I called Huntington Bank a supervisor told me once a credit was issued, my debit card would automatically be closed out and this should have been explained to me. It was not, and my payments for several businesses were rejected, causing a lot of frustration and embarrassment. If that is their bank policy, I completely understand but, when you are assured that your debit card will not be closed, and it was. Then you either being lied to or a bank employee is completely incompetent and should not be in that position.

You need to be able to trust that your account is safe with professionals you can trust. I used to trust Huntington Bank now I no longer do. I work in real estate, and I close mortgages with Huntington Bank all the time.

I would not recommend this bank anymore, for banking or mortgages. In my opinion you cannot trust what they are telling you.

I went to Huntington Bank on 493 Torrence Ave Calumet City, IL60409 to make deposit I give my checks to Patricia Alvar Banker, I give her my ID and my Bank Card, she gives me the receipt. When I check the receipt, my balance was incorrect I ask her to check everything and she told me that is correct balance I was scared that someone stole my money, I come home and check my account.

The balance was correct not like on receipt when I check the receipt and my account nr. the nr on receipt was totally different. I come back to bank and find out that she the posit my money to totally different account which was not my. she was very rude no explanation or apology.

I need wait so manager can fix this problem.

Also is not her first mistake. She should not work in the bank she is very irresponsible person.

I secured a Home Equity Loan with Genisys Credit Union in November 2023. The amount billed monthly is "PULLED Automatically" from my Huntington Checking Account on the 3rd of each month.

This arrangement was configured with Genisys Credit Union, which is faster and easier than through the standard "Bill Pay" process, since it poses a significant delay internally with their process. Genisys Credit Union has indicated on my Home Equity Loan Account as Pass Due. However, probability is high that the automatic withdraw for Genesis Credit Union will be released on Monday 2/5/2024, when the bill is actually due on 2/3/2024, (Saturday). This has been an ongoing problem with Huntington Bank internal process, (typical for some business models in delaying paying out bills to reflect their "Cash On Hand" amounts by 1-5 days).

With other automatic bill paying, (electronic transactions), Huntington delays reflecting to "POSTING" vs "PENDING", sometimes by 4 to 5 days. This is NOT a dependable method to manage accounting processes.

When asking the Branch Manager, or Staff, they simply say, "THERE'S NOTHING WE CAN DO, IT'S Corporate that controls that. Therefore, all indications are Huntington Bank is NOT a reliable banking institution and I will be soon, closing my Huntington Bank Accounts.ontd

My account settings are set to not allow a charge if I have no funds to cover it. Twice in one week, I have had to call customer service to have a stop payment on the same charge.

I must say the customer service representative was courteous and knowledgeable, but it kept happening.

Like many, I resent my customer service call to be fielded in a foreign country.

Another way the bank increases its big profits by farming out to people who only get paid nickels and dimes compared to American workers.

I love the employees at my local branch, but that is all. It was much better when it was TCF Bank.

As soon as I can, I am moving to a local Credit Union.

A payment was made through bill pay. The payee is still billing me.

The payment went out 8/22 $14.30. I have made 4 phone calls and no one seems to know how to assist me. I was told to get a fax number so Huntington could fax proof of payment to the payee. When I called back with the fax number I was told Huntington does not do that.

How can I get proof of payment to the payee? I am about ready to switch banks. I have been a customer through all the name changes etc. since 1989.

This is ridiculous. Huntington needs to spend some time training employees in customer service.

I called and asked to speak to a supervisor. She told me that I have to give the payee a copy of my bank statement to the payee. How does that prove anything to them?

It shows the money went out of my account. It doesn't prove that Huntington actually sent it. I was advised that there is no confirmation I can send to the payee.

I would like to write a letter to the editor of the Pittsburgh Post Gazette to advise people that your bank posts charges to customers accounts, but cannot verify that the payment was actually sent. Why isn't there some type of transaction code or confirmation I can show the payee?

It appears Huntington can just say they send money out and not know where it goes. The public needs to know this.

Please explain this practice.

Denise Connor

412-445-****

Account # will be provided if someone calls me. I don't know how secure this email is.

SI scheduled 3 car payments for October, November and December each for $504.45. They debited my credit union account for all 3 in October.

I immediately called them and suggested they electronically refund the 2 payments they erroneously deducted. Well, despite the fact they can deduct electronically they cant refund electronically. They can only send a check through USPS. Its been close to a month now and no refund check.

Even after numerous calls, hour on the phone, Im still getting the old, The check is in the mail excuse. They have deducted the two erroneous payments as though theyve been refunded.

Now I have to make yet another $504.45 payment so my November payment is not late. These people are outright thieves.