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In October, 2018, on a recorded line, John Kaiser NMLS ID: 497319, provided me a refinance rate on a 15-year fixed mortgage of 3.92%. He had me verbally acknowledge that the rate would be locked in. We discussed, in detail, that once the rate was locked in, it could...
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Company wrote 0 private or public responses to the review from Nov 17.
Anonymous
Good Luck

You cannot lock the rate prior to signing documentation either in person or electronically. It appears that you were quoted rate and corresponding APR. Rates can change daily ...

1.4
#1402447
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I had a loan on a 2009 Hyundai sonata. I paid this loan off at least 3 years ago possibly 4. I need a letter from the bank that releases the lein. I complained about the slow service. I received a call from the bank saying that I still owe over 3,000 dollars on the car...
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Company wrote 0 public responses to the review from Nov 07.
Anonymous
Anonymous

So all you can say is if they would check their records they would see it's paid off. Lame!! Listen and understand ,their records say it isn't paid off. Coming into a branch w...

1.0
I didn't like
  • Rude call center supervisor
#1395850
Reply to reviews
I had an auto loan that I paid off probably 4 years ago. The problem is I need a letter saying that the loan is paid off. I just cannot believe that it takes 10 days to type and send a letter to me. I didn't know that the pony express was still in use but you must have...
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Company wrote 0 private or public responses to the review from Nov 07.
5.0
I didn't like
  • Poor service
  • Slow service
#1395659
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My grandmother in New Mexico sent us a check for $1000 to pay for plane tickets for my husband, sister and i to fly down and spread my mother's ashes after her recent passing. The day after i deposited the check, i received notification that there was a hold on the...
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Company wrote 0 private or public responses to the review from Oct 11.
Anonymous
anonymous

Banks have a legal ability to place holds on checks over a certain amount to assure that you don't just blow through it. Look up check holds. All banks do it, not just this on...

1.0
I liked
  • Branch location in my areas
I didn't like
  • Inability to see reason
#1378917
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Show

Huntington Bank - Our home equity loan went to underwriter 22days ago.

We picked Huntington because of good ratings on Lending Tree. I sure wish we had checked some other sites and seen the bad reviews. Our loan went to underwriting 22 days ago and we are still waiting. BS!!! Sad
Company wrote 0 private or public responses to the review from Sep 12.
#1353809
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In 2013 my checking a count was emptyed by someone I didn't know they took 4300.00 out of my checking account I found out when my debit card couldn't be used and I knew I had money in my account ..I went to Huntington bank and they couldn't of cared less my whole world...
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Company wrote 0 private or public responses to the review from Sep 06.
Anonymous
Anonymous

And you need to sigh your name *** hole

Anonymous
Anonymous

Sounds like you need to learn how to manage your finances better, not the banks fault

#1348840
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I have been receiving at least 5 calls per week for months now telling me I'm two months behind on my 2 mortgage but they couldn't tell me or show me where ....I have had this account since 2009 every month paying them so every time they would call I ask for my pay...
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Company wrote 0 private or public responses to the review from Sep 05.
Anonymous
Anonymous

If your so smart. The bank calls and tells you your behind two months and you meaning me have all the bank receipts for the last 2 years and I can prove I've paid but the bank...

Anonymous
Anonymous

Sounds like you need to pay your bills on time

I didn't like
  • Uneducated employee
#1347859
Reply to reviews
My account was fraudulently charged. I immediately contacted customer service to report the charge. A dispute was filed and a prevention of additional charges from the company was suppose to be place on the account. Huntington charged me two late fees of 37.50 PER DAY!...
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Company wrote 0 public responses to the review from Sep 03.
#1345288
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After them begging me to apply for an equity line on my house which has no mortgage and so they would have 1st lien and is worth $600k according to their appraisal , they took about 3 weeks to finally approve my loan. I was asking for about $200k heloc because I am a...
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Company wrote 0 private or public responses to the review from Aug 08.
I didn't like
  • Inability to see reason
#1324224
Reply to reviews

Contact Huntington Bank

Mailing Address:
Huntington Banking Office
919 5th Avenue
Huntington, West Virginia 25701
United States
Phone:
(304) 526-4600
More
I recently paid off a loan and was asking for confirmation that my loan had indeed been paid in full. I contacted Huntington customer service to assist in obtaining a copy that the loan was paid in full. The first issue is that when you call the customer service line...
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Company wrote 0 private or public responses to the review from Aug 01.
1.1
I liked
  • Branch location in my areas
I didn't like
  • Poor customer service
#1318919
Reply to reviews