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Staff
1 comment

Today, Huntington blocked my debit card for no rational reason. They said they did it because I had charges from different cities, but all the charges were from sources that I had as regulars on my card (my mail order pharmacy, a renewal on my anti-virus software, etc.).

They could easily have phoned me to check if the charges were legitimate. But instead of calling me and letting me know they needed verification, they blocked card entirely. Naturally, I had no idea this was happening until after midnight, far too late to contact the pharmacy about Huntington's error.

Now I won't be getting my diabetic medicines on time. Even though I used the same pharmacy I've charged medications to for several years!

Product or Service Mentioned: Huntington Bank Debit Card.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Jan 18, 2017.
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alexkrislov
Beachwood, Ohio, United States #1289680

Just an update here: Huntington never returned my calls or contacted me in any way.

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