24 Hour Grace should mean 24 Hour Grace! It should be able to be used as a tool.
Why not, HNB uses your money on investmens if you use their pay service. When I send a check for my rent, she often doesn't cash the check for 10 days after she receives it. HNB takes your money the day they issue the check and uses it untill the check is presented for payment. Believe me, they're make tons off it.
I get paid the 2nd Wed of every month, that can be as late as the 14th. My car payment is due the 13th. I should be okay because of the 24 Hour Grace,. NO!
Some computer algarythem has decided not to honor the Grace, after 5 years with the bank. And sends it back. Out of the clear blue and I get hit with a return check fee. It should be a benefit of being a customer, not discretionary by a machine no less.
WHAT has happened to personal banking! If a MACHINE deems you unworthy.....
shouldn't they at least notify you. I thought HNB was different....now I think they are just as misleading or false with their advertising as the rest of them!
Product or Service Mentioned: Huntington Bank Online Banking.
Reason of review: Order processing issue.